C&C Junk Privacy Policy

1. Information We Collect
We may collect the following information when you contact us, request a quote, or use our services:

• Name

• Phone number

• Email address

• Service address or job location

• Details about the items you want removed or hauled

• Any photos or notes you choose to send us

We do not knowingly collect information from children under 13.
2. How We Use Your Information
We use the information we collect to:

• Provide quotes and schedule junk removal services

• Communicate with you about appointments, changes, or questions

• Send invoices, receipts, or follow‑up messages related to your service

• Improve our services and customer experience

• Comply with legal obligations

We do not sell your personal information.
3. How We Share Your Information
We may share your information only:

• With trusted service providers who help us run our business (for example, payment processors or software tools), and only as needed to perform their services

• When required by law, court order, or to respond to a legal request

• To protect our rights, property, or safety, or that of our customers or the public

These third parties are not allowed to use your information for their own marketing.
4. Website, Cookies, and Analytics
When you visit our website, basic technical information may be collected automatically, such as:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

This information helps us understand how people use our site and improve it. We may use cookies or similar tools for this purpose. You can usually control cookies through your browser settings.
5. Data Storage and Security
We take reasonable steps to protect your information from loss, misuse, or unauthorized access. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
We keep your information only as long as needed to:

• Provide our services

• Meet legal, tax, or accounting requirements

• Resolve disputes and enforce our agreements

6. Your Choices and Rights
You may:

• Ask what personal information we have about you

• Request that we update or correct your information

• Request that we delete your information, where allowed by law

To make a request, contact us using the details below. We may need to verify your identity before completing your request.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
C&C Junk Removal
Phone: +1 (423) 660‑8433
Email: cecilia@ccnurseryandlandscape.com
8. Changes to C&C Junk Privacy Policy
We may update this C&C Junk Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Your continued use of our services after changes are posted means you accept those changes.